Digital Financial Advice Product Owner | Product Innovation
The Digital Financial Advice Product Owner will have responsibility for ensuring the commerciality and scalability of our digital advice service, for driving innovation in this service and ensuring that our products fully meet the expectations of our customers using this channel. The role will report to the Retail Product Lead but will also work very closely with Digital, Distribution and Customer Services to ensure seamless end to end digital customer journeys.
• Develop and execute the product strategy and roadmap for the new technology platform
• Responsibility for ensuring that our products are appropriate for digital distribution
• Work with Customer Services and Compliance/Legal to ensure the continued suitability of our full range of products for digital channel
• Work with the Head of Commercial Delivery and with Head of Pricing and Insights to develop and drive the commercial value of our products
• Develop expertise in digital financial advice delivery
• Develop strong relationships with our reinsurance partners
• Work with our marketing teams on developing our customer engagement campaigns
Essential Key Requirements
The role holder will have the following proven key Commercial capabilities:
• A very strong commercial understanding of the Insurance and wealth market.
• Proven history of commercializing customer insight.
• Proven history of innovation
• Excellent relationship building skills.
• Excellent communication skills with an ability to create a vision for how we deliver products that create customer value and commercial opportunity.
• A structured and disciplined manager of plans and objectives.