Head of Product & Propositions
- Employer
- Goodman Masson
- Location
- City of London, England, London
- Salary
- Up to £110000 per annum + benefits
- Closing date
- 28 Jul 2022
- Reference
- BB2806
View more
- Sector
- General insurance
- Contract Type
- Permanent
- Hours
- Full Time
- Experience/Function
- Qualified
Job Details
We are supporting a leading general insurance firm who have created a dynamic, agile startup to disrupt the Personal Lines motor market. They are hiring for a Head of Product & Proposition. You will be part of a senior leadership team, driving forward changes to their customer experience and products to give brilliant customer and commercial outcomes.
The ideal candidate who come from a Personal Lines background and have experience with working with Price Comparison websites.
Responsibilities...
- Leading the product and proposition team
- Product & proposition strategy, roadmap & delivery (supported by change/IT teams)
- Delivering and optimising market leading customer journeys across new business, renewal and servicing (predominantly through digital channels)
- Identification and ownership of performance actions and testing to drive improvements across the journey
- Leading test and learn activity around user experience and journey
- Customer satisfaction tracking, reporting and action
- End to end contact strategy and customer communications
If you're interested to find out more please get in touch... bill.burton@goodmanmasson.com
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
Company
With a team of over 190 and growing every day, Goodman Masson is one of London’s specialist Finance and Technology recruitment businesses. Voted ‘Best Recruitment Company to Work For’ in 2018, our passion for what we do is clear. Based in London, Düsseldorf and New York, we hold annual revenues exceeding £55 million.
We have been a market leading Actuarial specialist since 2004. Please visit www.goodmanmassonactuarial.com to learn more about our permanent, contracting and European actuarial teams.
- Website
- http://www.goodmanmassonactuarial.com/
- Telephone
- 0207 336 7711
- Location
-
7th Floor 120 Aldersgate
London
EC1A 4JQ
GB
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